Privacy Policy
Information We Collect
When you submit an enquiry through our website, we collect the information you provide directly, which may include your name, business name, email address, phone number and details about the nature of your enquiry. We do not collect information beyond what is reasonably needed to respond to your query.
How We Use Your Information
Information submitted through our enquiry forms is used solely to respond to your enquiry, discuss your organisation's requirements and, where relevant, provide consultancy services. We do not sell or trade your personal information to third parties, and we do not use it for purposes unrelated to your enquiry without your consent.
Data Storage and Security
We take reasonable steps to protect the information you provide from unauthorised access, misuse or disclosure. Information is stored using industry-standard practices, and access is limited to consultants and administrative staff who need it to respond to enquiries or deliver services.
Third-Party Services
Our enquiry form is processed using Web3Forms, a third-party service that transmits form submissions to us by email. We also use Google Analytics to understand general website usage patterns, such as page views and visitor numbers. These third-party services operate under their own privacy policies and may collect limited technical data, such as IP addresses, as part of their standard functionality.
Cookies
Our website may use cookies through analytics tools to gather aggregated, non-identifying information about how visitors use the site. You can adjust your browser settings to refuse cookies, though this may affect certain website functions.
Contact and Nature of Our Services
If you have questions or concerns about this privacy policy or how your information has been handled, please contact us using the details provided on our contact page. Sydney NDIS Consultancy provides consultancy services only and is not a registered NDIS provider or participant support service, and this policy applies to information collected through our website in that capacity.